The Dream Team – With Team Rytech a Decade or More

The Dream Team – With Team Rytech a Decade or More

  • Post category:The Dry Log

Exactly twenty five years ago William “Bubba” Ryan’s dream was born: a new “water only” mitigation company headquartered in Atlanta called, Rytech.  It was to set itself apart from the pack by focusing on absolute customer satisfaction via home office intake of assignments, billing, and quality assurance of every open file.   

Of course, for those working at Rytech living the dream has become its own reward.  This edition of the Dry Log pays tribute to those loyal family members–the “Dream Team” of employee’s who’ve been with Rytech for ten or more of its 25 years.

Here they are ranked from the longest serving (25 years) to those with a decade of service. We hope you enjoy meeting them as much as Rytech has enjoyed having them on the team.

______________________________25 YEARS of SERVICE ______________________

Matt Shipp, Douglasville GA
Director of Operations
Joined Rytech  02/16/1994

Matt has been part of Team RYTECH from the start having previously worked 13 years at Service Master of Marietta which, at the time,  was owned by Bubba Ryan. He is now responsible for day to day operations at the corporate office.  Matt has been awarded Rytech’s Outstanding Achievement Award, Team Member of the Year Award and Franchisee of the Year Award.   

 

Q: How did you come to work at Rytech?
A: “I was working for Bubba in 1982 when we were a ServiceMaster Franchise. I was part of the  beginning of Rytech.” 

Q: What do you like most about working at Rytech?
A: “Watching the growth of Rytech, from when it started until now. It’s been a great ride!”

Q: What’s one thing about your past that no one knows or would be surprised to hear about you?
A: “I was skinny and had hair!”

_____________________________18 YEARS of SERVICE______________________

Terry Miller, Tampa FL
Owner Rytech of North Florida
Joined Rytech 03/01/2001
Before coming to Rytech Terry managed a construction company that specialized in rebuilding after insurance losses.  It was in this capacity that he became familiar with Rytech and its’ approach to water and mold remediation.  In 2003 he was chosen as Rytech’s most outstanding Team Member and last year his Tampa location won the award for Best Corporate Store. 

 

Q: How did you come to work at Rytech?
A: In March of 2001, I joined Rytech as a tech in Atlanta to learn the Rytech way and eventually open a corporate store possibly in West Georgia.

Q: What do you like most about working at Rytech?
A:  “I enjoy working with all the people, home office, field personnel, everyone.”

Q: What’s one thing in your past that no one knows or would be surprised to hear about you?
A:  “I was an exceptional athlete and swimmer.  In 1976 I posted the fifth fastest time in the state for the back stroke.”

_________________________13 YEARS of SERVICE____________________________

Joel Lee Godwin, Winston GA
Operations Manager, Rytech of Atlanta
Joined Rytech 04/05/2006
After working in the grocery distribution industry for twenty years and before coming to Rytech,  Lee worked five years with a Rytech sister company doing mold remediation.  Throughout his career, Lee has been driven to provide excellent customer service and is proud to have been recognized for his Outstanding Commitment at Rytech in 2011 and 2012.   

 

Q:  How did you come to work at Rytech?
A: I was hired to open a new division for Mold Remediation.

Q: What do you like most about working at Rytech?
A: “The People.”

Q: What’s one thing in your past that no one knows or would be surprised to hear about you?
A:  “Since I worked for a Rytech sister company for five years, I have actually been working with Rytech going on 18 years.”      

______________________________13 YEARS of SERVICE_____________________

David Ayers, North Port FL
Assistant Director of Operations
Joined Rytech 03/01/2006
David has been in the restoration industry since 2003 and is responsible for oversight of all field operations across the Rytech network.  He started as a technician and worked his way up to lead technician and was later promoted to Operations Manager of Southwest Florida which developed into one of the most successful in Rytech’s network.  David is responsible for co-teaching the new franchise on-boarding class and helping to develop operations throughout the network.  David received the Team Member of the Year Award in 2016.

Q: How did you come to work at Rytech?
A: “I came to Rytech because I was excited about working for a company with a ton of potential for growth.”

Q: What do you like most about working at Rytech?
A:  “No two days are the same. The ever evolving industry and market we are in has helped my personal development.”  

Q: What’s one thing in your past that no one knows or would be surprised to hear about you?
A: I was going to be a nurse. I took dual enrollment classes during high school in the nursing program.”

 ________________________  12 YEARS of SERVICE_______________________________

Joel Flaven, Orlando FL
Rytech Field Service Coordinator
Joined Rytech 04/30/200
Prior to joining Rytech, Joel worked in account management and sales with Schenk Distributors for two years and De Crescente Distributers for five years. Joel focuses on customer service and takes pride in his ability to put people at ease when they have experienced a water damage in their home or office. His sense of helping others is important and is a critical aspect of what he does every day. Joel has earned Rytech’s Outstanding Commitment Award every year since 2008. He has also won Team Member of the Year in 2011 and 2014 and Franchise of the Year in 2012.

Q: How did you come to work at Rytech?
A: “I had a brother in law that worked for Rytech and he wanted me to sit down with Bubba to discuss a technician job in Orlando. We met at TGIF’s in Altamonte Springs. I had no intention of leaving my current job until I met Bubba and saw his passion to grow and commitment to go.”

Q: What do you like most about working at Rytech?
A: “The feel for family.  Being part of the Rytech family has been a blessing to me.”

Q: What’s one thing in your past that no one knows or would be surprised to hear about you?
A: “I grew up working on farms and when I graduated high school, I went to college for Veterinary science, before changing to business.”

_____________________________11 YEARS of SERVICE_______________________

Angela S Jones, Dallas GA
Corporate Business Manager
Joined Rytech 03/24/2008
Angie is Rytech’s Corporate Business Manager and joined the “Team” in 2008.   She has served in various capacities including Director of Administration from 2014 – 2016.  Angie is responsible for corporate and network business including credentialing and supporting all departments. Angie was also awarded Rytech’s Outstanding Commitment Award and Team Member of the Year in 2015.

 


Q: How did you come to work at Rytech?
A: “I came to Rytech after 9 years in Real Estate.”

Q: What do you like most about working at Rytech?
A: “There are several, my favorites are: 1) working with new franchisees to open their business,      2) That each day is different, and; 3) the people.”

Q: What’s one thing in your past that no one knows or would be surprised to hear about you?
A: I love to fly and hope to, one day, obtain my pilot’s license.  Currently, I’m working on my Unmanned Aircraft (drone) Certificate from the FAA”

____________________________10 YEARS of SERVICE__________________

Dyan Young Kurtz, Cape Cod MA
Vice President of Business Relations
Joined Rytech 03/10/2009
Dyan started out working for Rytech of South Florida in 2005 where she won the corporate Team Member of the Year award.  She now serves on Rytech’s National Marketing Team and is co-owner of Rytech Southern New England. Most of her time is now spent traveling the state with Bubba Ryan and providing CE workshops and CAM Continuing Education for property managers. She has been recognized as Team Member of the Year in 2007 and 2012 and for Outstanding Commitment in 2010, 2011 and 2012.

Q: How did you come to work at Rytech? 
A:  “I began as a “grass roots” marketing rep for Rytech of South Florida 2005. In 2009, I was asked to join the corporate team, an opportunity I accepted enthusiastically.”

Q: What do you like most about working at Rytech?
A: I love that I get to be part of a really great story. I have had the great fortune of having been part of the Rytech family since the early days!   I’m so proud of the growth, a feat I attribute in great part to the Rytech culture of always doing the right thing.  We have a saying that we are in the relationship business as much as the restoration business and this is evidenced by all of the wonderful longstanding friendships we have cultivated during my tenure with Rytech.  I respect and adore my colleagues and extended Rytech family.  I’m incredibly blessed.”   

Q: What’s one thing in your past that no one knows or would be surprised to hear about you?
A:  “I always wanted to learn how to sail and decided 2020 is the year I embark on sailing lessons. I have always loved the ocean and from a very young age have dreamed of living on a boat and traveling to the different ports around the world.  Being on or anywhere near the water brings me great joy and peace.”

___________________________10 YEARS of SERVICE________________________

Carol Fischer-Rogers, Waco TX
Vice President of Client Development
Joined Rytech 06/15/2009

Carol joined Rytech as Director of Strategic Accounts in 2009. She received her BA in Psychology from Purdue University.

Q: How did you come to work at Rytech? 
A:In ‘99 I had an opportunity to take a position with Compaq Computers in Houston. Wanting to be fair to the father of my children (who didn’t want me to move), I interviewed with a mitigation company in Waco, and on 2/7/2000 my career in the Mitigation Industry began. Fast forward about 9 years when I met Bubba, Dyan and Kent at a PLRB conference; and as they say, the rest is history!”

Q: What do you like most about working at Rytech?
A: “The commitment and passion of the people to do the right thing every time!  The family culture of caring, concern, friendship, loyalty, joking and support we share for each other.  I am a very lucky lady!” 

Q: What’s one thing in your past that no one knows or would be surprised to hear about you?
A: “Circa mid-80’s — as a member of the Waco First United Methodist Ladies Ensemble, we cut a professional demo tape for WORD Music in Amy Grant’s Recording Studio in Dallas, TX.  WORD used the CD to market the sales of sheet music to Music/Choir Directors.”

____________________________10 YEARS of SERVICE_____________________

James Alex Steeg, Orlando FL
Operations Manager
Joined Rytech 09/09/2009
Q: How did you come to work at Rytech?
A: “Bubba was a family friend. I started working at Rytech straight out of college.”

Q: What do you like most about working at Rytech?
A: The unforgettable experiences of helping people after a disaster hits. It’s a good feeling when you can walk into a property after a huge water/mold disaster and confidently tell a property owner we are here to help, and everything will be OK.”

Q: What’s one thing in your past that no one knows or would be surprised to hear about you?
A: “I have an uncanny ability of finding a cold drink and a body of water on those extra hot summer days!”

_________________________10 YEARS of SERVICE_____________________________

Traci Hendricks, Marietta/Woodstock GA
Mitigation Data Specialist Unit and A/R Liaison
Joined Rytech 01/04/2010
Traci began working at Rytech on the first Monday of 2010 and was one of the founding members of the Mitigation Data Specialist Unit–the first person hired to assist in the MDS process. She was instrumental in the development of Rytech’s version of MICA and later was asked to address issues regarding Accounts Receivable, currently acting as liaison for the A/R function. She is a recipient of Rytech “Outstanding Commitment Award” for 2010, 2011 and 2012.


Q: How did you come to work at Rytech?
A:At the end of 2009 my employer was laying people off, one of which was the brother of Rytech’s former Office Manager.  He put me back in touch with Rytech’s home office (we’d previously talked but the timing wasn’t right).  I interviewed over the phone with Bubba and started my journey here the 1st Monday of 2009.”

Q: What do you like most about working at Rytech?
A: Tough question: growth, family mentality, overall commitment to being fair in the job we do and the product/service(s) we offer.”

Q: What’s one thing in your past that no one knows or would be surprised to hear about you?
A: “Another tough one: I’m pretty open with no hidden info.   How about this; the attached head-shot was taken when I was bald (going through chemo for breast cancer) & that’s a wig.